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By the end of this course delegates will be able to handle receptionists and secretaries, get through to decision makers, develop rapport, overcome objections and win the business. |
PREPARATION & PLANNING | ||
How to pre-plan and structure new sales calls, including “essential sales time” management | ||
How to structure a successful sales call so rapport building is much easier. | ||
The best way to handle problems with receptionists and get through to more decision makers. | ||
How to improve your selling confidence. | ||
MAKING NEW CALLS | ||
Opening a successful sales call with receptionists and decision makers. | ||
The best way to handle problems with receptionists and get through to more decision makers. | ||
BUILDING RAPPORT AND TRUST | ||
Building trust and respect by asking the right questions. | ||
How voice speed, inflection, resonance and tone can dramatically affect your hit rate. | ||
How to adapt to different responses and deal with awkward objections. | ||
How to arrange your questions for the best results. | ||
Separating your company from the competition. | ||
Our award winning formula for handling objections. | ||
CLOSING | ||
How and when to ask for the business. | ||
How to close and negotiate the best deal. | ||
RESULTS Every delegate will be able to get past receptionists, through to decision makers and deal with obstacles, issues and objections in a far more professional way with answers that are significantly better and refreshingly different. Salespeople who have attended this course have reported significant improvement in all areas of the sales process. They leave with a better insight into how to overcome their weaknesses and improve their selling skills. They also leave with far more confidence and are able to approach prospecting with renewed enthusiasm New prospects will be much easier to negotiate with and closing the sale will become automatic. Call 02380 840376 for more information |